May I take this opportunity to thank you and compliment you on the excellent work carried out by yourselves.

I should tell you that the job was yours right from the start when Mr Clark attended, to look the job over, and took his boots off to walk through my house. That act of consideration set my mind at rest that I was dealing with professional people who cared.

This was followed by a very rapid response to my request for some urgency. Mr Clark had a man on site within 30 minutes to install emergency props and strongboys.

Peter and Corey arrived to actually make the repairs and I cannot emphasise how pleased I am with their work. It is, without a shadow of a doubt in my mind, exemplary.

The whole team is an absolute credit to the company.

Thank you again.